top of page

Thank you for your ticket purchase through Chelsea in America. 

If your PayPal payment is processed successfully, we will forward your order to Chelsea per their guidelines. Your order is not complete until PayPal payment is processed successfully.

Please read on for some important information regarding your ticket.

Ticket Confirmations

When ordering through CIA, you will receive a confirmation about your tickets from our Club Secretary as soon as we hear from Chelsea. 

About 45 days prior to a Home League match, about 30 days prior to an Away League match, and much shorter timelines for Cup and European competitions.

Ticket Allocations

Historically, we have received 95+% of the tickets we have ordered since Chelsea put this system in place in 2012. Our five regional Supporter Groups are among 32 Platinum Level clubs worldwide with priority access to a limited number of tickets set aside for the supporter groups for both home and away matches.  That number is finite and can vary, with the allocation sometimes being significantly less than the orders received.

When worldwide orders exceed supply, Chelsea will allot a percentage per club. This could mean we may not be able to fulfill every order we receive. It’s only happened 5 times in 5 years but demand is growing.

If this occurs, we prioritize orders based on the continuous length of membership. Members with continuous years of Chelsea Ticketing and CIA memberships are prioritized over first-time members or those who do not renew their memberships year to year. As such, we strongly suggest you ‘keep your place in the queue’ each year and maintain continuous Chelsea Ticketing and CIA memberships even if you may not travel to the UK during the current season.

Should your order not be fulfilled, a full refund for the cost of the ticket is provided to you by Chelsea in America.

Getting Your Tickets

Home: Home tickets will be PDF emailed to you approximately 14 days prior to the match.

Away: Away tickets will be 'slow' mailed via Royal Mail/US Post to the address on your Chelsea Ticketing (formerly True Blue) membership.

​If your tickets do not reach you prior to your departure, you must contact Chelsea in America (not Chelsea FC) no later than 72 hours before the match to arrange for a 'duplicate' ticket to pick up at the visiting ground. Instructions will be provided once we receive confirmation of the duplicate ticket.

Champions League away tickets must be picked up in the away city with a ticket voucher that is mailed to you.

Using Your Tickets​

DO NOT RESELL YOUR TICKETS. Your name is on the ticket and YOU must be the user of that ticket. CFC regularly monitors 3rd party resale sites and ticket usage so you may be subject to I.D. verification.

bottom of page